Shipping Policy

Order Processing & Fulfillment Times

Because we offer both custom made-to-order apparel and on-hand inventory, items in your order may ship separately.
  • Made-to-Order Items (SPOD / Spreadconnect): These items are printed on demand just for you. Production typically takes 2 to 5 business days before the item is handed over to the shipping carrier.
  • On-Hand Inventory (Flat Goods, Small Merchandise, & Promotional Items): Items that we stock locally are packed and shipped within 1 to 2 business days of your order.
  • Note: Processing and production times may increase during peak holiday seasons.

 Shipping Methods & Tracking

We configure our shipping tiers to match our print fulfillment partner and standard postal networks.
  • Estimated Transit Times: Total delivery times depend on the method selected at checkout. Once dispatched, standard transit times generally range as follows:
    • Standard / Economy Shipping: 3 to 8 business days (applies to apparel and standard USPS flat mail like stickers and postcards).
    • Premium / Priority Shipping: 2 to 4 business days.
  • Tracking & Envelope Mail: Tracking links are provided for all apparel orders via email. Please note that small, lightweight items may be sent via standard envelope mail and may not include automated step-by-step tracking.
  • Split Shipments: If your order contains a mix of apparel and local items like stickers, they will arrive in separate packages. You will receive unique tracking numbers for the tracked portions of your order.

International Shipping, Customs & Duties

We ship to select international destinations.
  • Customs Fees: International orders may be subject to import taxes, customs duties, and fees levied by the destination country.
  • Responsibility: These additional charges are the sole responsibility of the recipient. IroningMan has no control over these charges and cannot predict what they may be. Customs clearance procedures can occasionally cause delays beyond our original delivery estimates.

Lost, Stolen, or Delayed Packages

IroningMan is not responsible for packages that are lost, stolen, or delayed in transit once they have been handed over to the shipping carrier.
  • Incorrect Addresses: Please double-check your shipping address during checkout. We cannot reroute packages or offer refunds for items delivered to an incorrectly entered address.
  • Delivery Issues: If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier directly to file a claim.